How to be a manager

How to be a Manager by Robert W. Gallant

The Summary of „How to be a Manager: A Practical Guide to Tips and Techniques“ by Robert W. Gallant

A good manager concentrates on:

  1. Establishing the correct strategy,
  2. Developing people,
  3. Generating momentum.

Strategy is „Working on the right thing for the right reasons in the right way with the right people at the right time”.

  • What needs to be accomplished?
  • How it will be accomplished?
  • What are the rewards, risks and alternatives?
  • Who will accomplish it?
  • When will it be accomplished?
  • What resources are needed?

You must know who your customers are and what their expectations are. The purpose of strategy is to satisfy the customer expectations better than anyone else – a competitive edge:

  • Quality performance
  • Continuous improvement
  • What it takes to be the best
  • Create a strategy to achieve that

Developing people means providing them with the:

  • environment,
  • tools,
  • training,
  • resources,
  • rewards,
  • challenges,
  • and opportunities to be the best they can be.

Reward them with:

practical guide how to be a manager

The book’s backside

  • Prestige,
  • Recognition,
  • Responsibility,
  • Financial compensation.

Generating the momentum – Making things happen on a timely basis.

Opportunity windows – where the odds of success are greater and the risk of failure is less. Take advantage of them! Create them yourself!

Generate momentum by:

  • Dedication,
  • Creativity,
  • Enthusiasm,
  • Intolerance of delays,
  • Expecting to succeed,
  • Giving credit to others,
  • Going after the toughest goals.

Keep control of momentum: Purpose is to provide thrust. Keep control of momentum!

All three tasks are accomplished by practicing these characteristics:

  1. Use Time Banking
    1. Reduce repetitious tasks,
    2. Solve and eliminate recurring problems,
    3. Provide time for assuming responsibility for additional productive and creative projects.
  2. Strategy is right and understood by everyone,
  3. Listen to the people; respect their opinions and concerns. Everyone should be involved in eliminating the cause of problems and inefficiencies,
  4. Measure! Identify the cause of problems. What projects offer the most opportunity for improvement?
  5. Set priorities for people and resources!
  6. Small problems intolerance!
  7. High standards of performance!
  8. Use authority appropriately. “No boss” atmosphere.
  9. Ask for criticism from managers during the presentations.
  10. Control the risk!
  11. Create appropriate changes!
  12. Acknowledge mistakes and problems. Solve them! Learn from them!
  13. Continuous training to develop people.
  14. Negotiate for a win-win result.
  15. High personal integrity and ethics as absolute requirement.
  16. Practice ethics that benefit everyone. Everybody should enjoy working for the company.
  17. Don’t become preoccupied. Stay focused!